We are aware of some of the broken links, etc. We are slowly doing some updates to our website and cleaning these things up. Like many small companies, the effort is a work in progress. We've dialed back on some of our social media stuff, preferring quality over frequency. Same for the news. We see so many 3D printing companies just doing cross-linking, and we don't want to be like that. I've posted a few things to our Instagram page, recently, and that's been my favourite outlet lately for showing some of the things we are working on. I'll be giving a featured talk at the upcoming Construct3D Conference (May 5-7 at Duke University), and there will likely by a few social media posts then.
As for the salutations, we honestly could care less about the titles, but it helps our customers understand who is doing what role based on the way larger companies are organized. The titles definitely don't get to our heads!
BTW, I appreciate your contributions on our forum. You've obviously got some good expertise. If you share some good, detailed tutorials on a project or two (see our "integration" template for the general idea of the level of detail we are looking for), I'll send you some free cartridge packs for your Discov3ry. Maybe we could even turn the content into a blog post or case study.